Same day refunds

How to do a refund

 

Partial Refund

1. Orders tab and select the order you want to refund.

2. Select checkout.

1. Go to order item tab.

2. Choose which items to refund by pressing Bin icon then send.

Go to payments

Press Partial Refund

Then press "Send"

Full Refund

1. Orders tab and select the order you want to refund.

2. Select checkout.

Select "Void" Or "Comp"

Void: Delete the order altogether and refund order

Comp: Keep stock usage and refund order

Void

Click Void and provide reason.

Go into payment section and press "Refund" order and close

Press "Send" and then "Continue" when prompted